Sign In with Microsoft 365
Lightspeed now supports Microsoft 365 and Outlook authentication, so teams that run on Microsoft can sign in with the accounts they already use every day.
Many charitable organizations and lottery operators run their operations on Microsoft 365. Their email is Outlook, their files are in SharePoint, and their team communicates through Teams. When Lightspeed launched with Google-only authentication, these organizations had to create separate Google accounts or manage additional credentials just to access the platform.
That barrier is gone. Lightspeed now supports Microsoft 365 authentication as a first-class sign-in option, right alongside Google. Click "Sign in with Microsoft," authenticate with your existing organizational account, and you're in.
What's included
- Microsoft 365 OAuth — Sign in with any Microsoft 365 organizational account, including Outlook.com personal accounts
- One-click sign-in — The Microsoft sign-in button appears alongside the existing Google option on the login page. Choose whichever provider your organization uses
- Automatic account linking — If you've previously signed in with Google using the same email address, your accounts are automatically linked. Your knowledge base, settings, and history carry over
- Enterprise-grade security — Authentication is handled through Microsoft's official MSAL library, supporting multi-factor authentication, conditional access policies, and organizational security requirements
Why this matters
Reducing sign-in friction directly impacts adoption. Organizations that standardize on Microsoft 365 can now deploy Lightspeed to their teams without asking anyone to create or manage additional accounts. IT administrators benefit from centralized identity management, and users benefit from one less password to remember.
The integration uses Microsoft's official MSAL (Microsoft Authentication Library) browser SDK, self-hosted for reliability and privacy. No third-party authentication services are involved.
What's next
We're exploring deeper Microsoft 365 integrations including the ability to import knowledge base content from SharePoint and send AI-generated responses directly through Outlook.
Sign in with the account you already use.
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