Security & Trust

Your data is our responsibility

We take data privacy and security seriously. Lightspeed is built on Anthropic’s infrastructure with strict access controls, audit logging, and tenant isolation baked in from day one.

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SOC 2 Infrastructure
via Anthropic
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Encrypted in Transit
HTTPS / TLS
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Tenant Isolation
Per-organization data boundaries
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Full Audit Logging
Every action recorded

Data Privacy

Your organization’s data is never used to train AI models — per Anthropic’s API terms, data sent through the Claude API is not used for model training. Each organization’s knowledge base is isolated at the application level, and all traffic between your browser and our servers is encrypted via HTTPS.

Infrastructure Security

AI processing runs through Anthropic’s SOC 2 compliant infrastructure. All data in transit is encrypted over HTTPS. We use role-based access controls to restrict who can access what, and every sensitive action is recorded in our audit log.

Access Control

Authentication through Google and Microsoft SSO with industry-standard OAuth 2.0. Role-based permissions (owner, admin, member) let you control who can manage settings, invite users, and access tools. All access is logged and auditable.

Our security commitments

No model training on your data

Under Anthropic’s API terms, data sent through the Claude API is not used for model training. We do not train our own models on your content.

Tenant isolation

Each organization’s data is logically isolated at the application level. All database queries are scoped to your organization — no cross-tenant access is possible through the application.

Data export

Organization admins can export all of their organization’s data at any time. For account deletion requests, contact our team directly.

Comprehensive audit logging

Every sensitive action — member invitations, role changes, settings updates, data exports — is recorded with timestamps, user IDs, and IP addresses.

No third-party data sharing

We never sell or share your data with third parties. The only external services that process your data are Anthropic (AI) and Stripe (billing).

Incident transparency

In the event of a security incident, we commit to prompt disclosure and clear communication with affected customers.

Our AI Partner

Proudly powered by Anthropic

Lightspeed is built on Claude, the AI assistant by Anthropic — a company founded on the principle that AI should be safe, honest, and beneficial. We chose Anthropic because they share our values: under their API terms, your data is not used to train models, and every response is grounded in a commitment to accuracy over hype.

In an industry built on trust, data sensitivity and integrity aren’t optional — they’re everything. Anthropic’s responsible approach to AI means your organization’s information stays private, secure, and under your control. We believe they are the right AI partner for organizations that take data seriously.

Data Privacy

Under Anthropic’s API terms, your data is not used to train AI models. All traffic is encrypted via HTTPS.

Enterprise Security

AI processing runs through Anthropic’s SOC 2 compliant infrastructure with role-based access controls.

Ethical AI

Built by researchers committed to AI safety, honesty, and transparency above all else.