How can we help?

Everything you need to set up your account and start using Lightspeed.

• Creating your account
• Onboarding walkthrough
• Setting up your knowledge base

Learn how to use AI-powered customer service replies for your team.

• Submitting your first inquiry
• Customizing response tone
• Training on your past tickets

Create on-brand marketing content, emails, and communications.

• Writing your first draft
• Using templates
• Brand voice settings

Turn raw data exports into visual dashboards and reports.

• Uploading data files
• Understanding your dashboards
• Exporting reports

Clean and format contact lists for your email platforms.

• Uploading a contact list
• Field mapping
• Exporting to Mailchimp / Constant Contact

Manage your subscription, users, and account settings.

• Managing team members
• Changing your plan
• Billing & invoices